Q: How can I choose the most suitable machine?
A: In order to recommend you the most suitable machine model, just tell us below information
1.What is your material
2.The size of material
3.The thickness of material
Q: How can I get the information and quotation of this product quickly?
A: Please leave your email ，WhatsApp or wechat , and we will arrange the sales manager to contact you asap.
Q: What's material can fiber laser cut?
A: All kinds of metal, such as Stainless Steel,Carbon Steel, Mild Steel, Galvanized Steel, Aluminum, copper, etc.
Q: This is the first time I use this kind of machine, is it easy to operate?
A: The machine is mainly controlled by software.Simple, not
complicated.Before delivery, we will make a simple operation manual and videos.Generally speaking, an operator who is not familiar
with the fiber laser machine can still operate it well.According to customer requirements, we can send technicians to the
customer's factory for machine training, or the customer to come to our factory for machine training.
Q: If there is a problem with the machine, what about the after-sales service?
A:
1)The warranty of laser source is 2 years.
2)The warranty of the machine is 2 years（main spare parts）,except for the consumable parts such as ceramic ring, focus lens,
nozzle etc. Warranty counts from the date marked on the label of the laser source and machine.
3)Except the damage artificially, seller is responsible for offering the fittings free of charge during the warranty period.
4)Exceeding the warranty period, parts need to be repaired or changed, shall be paid.
